Loveseat Support Team

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Activity overview

Latest activity by Loveseat Support Team
  • Loveseat Support Team created an article,

    How Many Pickup Extensions Can I Have For An Order?

    We can provide one extension only, per order and the items must be picked up one week after the Final Pickup Date listed on your Auction Invoice. Please contact our Customer Experience Team before ...

  • Loveseat Support Team created an article,

    ID Verification Revisions

    Expired IDs will auto verify as long as we can confirm the following information with our verification processor:1. The ID photo matches the required selfie photo.2. The name on your ID matches the...

  • Loveseat Support Team created an article,

    OC Warehouse Reminder

    Our final auction in Orange County closed on Tue Mar 22, 2022. If you're a registered user on our platform, you'll receive more information about our new location shortly. In the meantime, we hope ...

  • Loveseat Support Team created an article,

    Does Loveseat Test Items For Functionality?

    No, we do not test items for functionality. Please keep this in mind while bidding on electronic and battery operated items.

  • Loveseat Support Team created an article,

    Recently Added Item Conditions

    We've recently added the See Notes & Open Box to our list of Conditions. Please view the descriptions below for more information: Open Box or Unknown- Item has not been inspected and may be in part...

  • Loveseat Support Team created an article,

    What Are Item Conditions? 

    Item conditions describe the actual condition of the item. View the following descriptions listed below for more information: Factory Sealed- Item is contained in a factory sealed packaging.Open Bo...

  • Loveseat Support Team created an article,

    Do Stock Images Represent The Actual Condition Of An Item?

    The photos generally provided on our listings are stock images that do not represent the actual condition of the item. We highly suggest customers to click on our Listing Pages to view the Listing ...

  • Loveseat Support Team created an article,

    New Knowledge Base Articles

    Check out our latest knowledge base articles below:  What Are Item Conditions? Do Stock Images Represent The Actual Condition Of An Item?Does Loveseat Test Items For Functionality?

  • Loveseat Support Team created an article,

    Will I Receive A Storage Fee Charge?

    If you choose to pick up on the Final Pickup Date listed on your Auction Invoice, a 20% Storage Fee will incur based on the Sale Price for each item listed on your order. The maximum charge per ite...

  • Loveseat Support Team created an article,

    How Can I Digitally Verify If My ID Is Expired?

    We'll need you to use the option to upload your ID document (front and back) in order to manually verify your account.  Please click on the following link to view the step by step process on how to...