Loveseat Support Team

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  • How The Auction Works

    Here's everything you need to know to get started on our platform. Please take a moment to view our most frequently asked questions to learn more about our website before you start bidding.  What I...

  • How Many Pickup Extensions Can I Have For An Order?

    We can provide one extension only, per order and the items must be picked up one week after the Final Pickup Date listed on your Auction Invoice. Please contact our Customer Experience Team before ...

  • When Can I Pickup My Order?

    All items must be removed by the Final Pickup Date listed on your Auction Invoice. Please check your spam folder and click HERE if you haven't received your invoice email after the auction closes.A...

  • Does Loveseat Test Items For Functionality?

    No, we do not test items for functionality. Please keep this in mind while bidding on electronic and battery operated items.

  • How Do I Register For The Auction?

    Loveseat's online auction is the most fun way to buy furniture. Score amazing deals on quality pieces and compete for your favorite items!New Items Check back often! New items go live every Thursda...

  • How Often Do You Have Auctions?

    Loveseat's online auction is the most fun way to buy furniture. Score amazing deals on quality pieces and compete for your favorite items!New Items Check back often! New items go live every Thursda...

  • Can I Cancel A Bid?

    No, you cannot cancel a bid, and there are NO REFUNDS. As a reminder of our Auction Terms, bids cannot be changed or removed once submitted and each one is a promise that you will honor the bid and...

  • Can I Reconsign Purchased Items?

    We do allow buyers to reconsign purchased items, as long as the item is at the warehouse. After an item is reconsigned, you will receive 60% of the proceeds once the customer who purchases the item...

  • Is Your Bidding System Bot Proof?

    We take great pains to make our bidding system robot-proof. If you think you may be bidding against a bot, you're actually seeing what happens when another bidder has a "max bid" in our system.We a...

  • Can I Purchase A Backup Bidder Item At A Lower Price?

    We can only offer backup bidder items at the price of your maximum bid. You can access the link provided to you via email or text to pay for the item. NOTE: Be sure you purchase the item as soon as...